Identified - The issue has been identified and a fix is being implemented.
Nov 12, 2024 - 14:52 AEDT
Investigating - Due to recent short-notice changes at the .QA registry, .QA domain renewals have been temporarily suspended at the registry level for registrars outside of Qatar. We are actively partnering with a registrar in Qatar to meet the new registry requirements as soon as possible. You can continue managing your domain with us as usual once these changes are in place.
Nov 12, 2024 - 14:52 AEDT
Flagship Stores Operational
Hosting Operational
API Operational
Registry Connector Operational
Payment Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
Resolved - This incident has been resolved.
May 16, 12:08 AEST
Monitoring - Our upstream is back online. We are monitoring and have activate a secondary transit in the event of a reoccurring issue.
May 16, 11:24 AEST
Identified - Upstream provider confirmed hardware issue, they have a technician on site investigating now. No ETA at this stage.
May 16, 10:21 AEST
Investigating - We are currently experience a network outage at our US datacenter. We are working without upstream providers to restore connectivity,
May 16, 10:11 AEST
May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - This incident has been resolved.
May 11, 10:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 08:05 AEST
Investigating - Hello, we are currently experiencing a DDoS attack affecting parts of the InstraDNS infrastructure. Some customers may notice intermittent domain resolution issues.
Our team is actively working to mitigate the issue and restore full stability.
We will provide further updates as they become available.

May 11, 04:55 AEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.